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Our attention to detail and levels of service mean we enjoy extremely high levels of customer loyalty.
Having bought and loved Fiona’s cufflinks for a number of years, she seemed an obvious choice when we wanted to commission an engagement ring. Even so, we were a little nervous as to how the process would go. But from the first telephone call Fiona put us at ease and throughout the entire journey we never doubted we had made the right choice. With good humour and the patience of a saint, Fiona put up with our indecision, mind changing, limited availability and tight timetable and still managed to craft the most gorgeous engagement ring ever.
It is more beautiful than we ever dreamt, receives compliments from everyone who sees it (and that’s a lot of people!) and the quality of workmanship shines through. We are really delighted. N and S
Working with Fiona was a real pleasure. She has a great way with people and is a very skilled craftsman. I felt that she was listening to me and working with me to create something special. Fiona took my initial ideas and improved upon them. Fiona sourced the diamond for us and designed its new setting. The finished piece is breathtakingly beautiful. I can hardly take my eyes off it. A.M
I had admired Fiona’s work for many years, and when my husband suggested that Fiona design something for me I jumped at the opportunity. From the moment I rang Fiona to the instant when I spotted the finished piece, which Fiona had “hidden” amongst her other beautiful jewellery in the display cabinets for me to find, the process was an absolute joy. Everything about dealing with Fiona says style: sitting in the elegant showroom, expertly advised by Fiona, we were able to choose a diamond from an incredible range that she had selected, each stone following the brief. The designs themselves were beautiful, displaying Fiona’s unique eye for exquisite detail. The finished product takes my breath away every time I open the box. It is everything I could have wished for. C
"i inherited a diamond 12 years ago through my husband's family - i had no interest in it really as i couldn't see how it would fit in with my style....... 12 years on i decided i really should do something about it and visited fiona as she is a friend of a friend.......... i arrived disinterested and left ridiculously excited i am now the owner of what i believe to be the most beautiful classic, minimal and tasteful diamond ring set in platinum that i have ever seen or could have imagined It made our christmas extra sparkly and I have got really quite used to wearing it......... Fiona very quickly worked out my style and I am now a converted diamond lover"J.T
I love my beautiful tanzanite and diamond ring. I had a picture in my head and you were clever enough to see what I saw. Before I went on this journedy I worried that maybe what I imagined I could not make clear, but you found the way to take my dream and turn it into reality. Thankyou. S.H
Thank you for making a really beautiful necklace for my wife. You have produced a piece of jewellery which has exceeded my expectations. Very impressed with your artistic talent, imagination and the quality of your workmanship. Look forward to further purchases of your beautiful, original works of art. P.M
Fiona is an enamel craftsman- she is an artist of subtlety -she bridges the ages with her craft and art. The technique & artistry are beautiful, creative treasures (that will be heralded for ages yet to come)[this may be a bit overboard even though I think it's true) in that it can be enjoyed from a far while its subtleties can be discovered from up close; thus producing, in its entirety, beauty. If anyone is wondering - they are worth every pound and shilling. Treat yourself to holding eternal beauty within your palm.MC
Thanks for the lovely experience of seeing my ring grow from idea to reality. The process was so pleasurable, from your husband sourcing the amazing stones, to your creative ideas with setting. Your patience is so appreciated. What truly sets you apart is that you listen, really listen & this, combined with your enormous skill is what truly makes the difference. KW
I spent over a year looking for the perfect ring. In high street shops, on the phone to the big names and on countless Internet sites. I now believe that was a waste of my time. If only I had spent a fraction of those hours looking for Fiona Rae. Fiona took hours reading my e-mails and speaking to me. All done covertly so that Kate remained in the dark. She interpreted everything I wanted and made it real. There is nothing like knowing that the ring is totally unique. When I presented it Kate's tears of joy proved that to me. Imagine the delight when from the corner of my eye I catch her still gazing at her diamond ring, treasuring every moment of it. K and G.
I am the happiest girl alive today! The ring is so beautiful it completely took my breath away- you are so talented. Huge thanks for the knowledge in helping select our diamonds and of course to my gorgeous husband! Love A
I received the cufflinks and the workmanship is incredible. I haven't seen anything like them and I have cufflinks from Cartier, Asprey, Garrard and others.
When we spoke about what I had in mind for groomsmen's gifts I said I wanted "the best piece of jewelry in their drawers - each should hand his down to their firstborn." From this you created works that quite literally moved me to tears. They will commemorate our wedding for decades, hopefully centuries, to come. I speak for everyone involved in thanking you for making it that much more special. M&P P C T
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