The staff at Fiona Rae are the most important part of our business. So much of our reputation has been built on their skills and enthusiasm for the job. As a small team, it is critical that we are respectful and supportive to each other. We strive to pay all of our staff a fair and decent living wage, and have always operated a generous bonus system, meaning a share for everyone in the company’s profits. On top of that we try to involve everybody in important decisions regarding the future of the business.

All staff have regular breaks, access to free refreshments and a place to relax on breaks, full holiday entitlements, and we are an equal opportunities employer. We have a zero tolerance of discrimination or harassment of any kind for all our staff. The responsibility of ensuring a safe and healthy environment to work for all staff is understood. We know the dangers involved in working with some of our equipment and materials, and everybody is well trained, with great focus on safe working practise. We constantly review and adapt to improve machines and techniques, and have had no accidents to date. 

All staff are trained to understand the potential for targeted theft and understand the procedures should anything untoward happen during shop open hours. All staff carry personal alarms during office hours which have a direct link to a security monitoring company as well as smoke cloak deterrent to protect staff.